FAQ
Frequently Asked Questions
What types of medical treatments are available in India?
India offers a wide range of medical treatments including but not limited to cardiology, orthopedics, neurology, oncology, organ transplants, cosmetic surgery, dental care, and IVF treatments.
Are the medical treatments in India cheaper vs. my home country?
Medical treatments in India are often significantly more affordable than in many countries. These costs can vary based on the type of treatment, hospital, and location. CureTour can provide detailed cost estimates for your customized needs upon request, ypu can fill the form here
What are the language barriers, and how will I communicate with medical staff?
English is widely spoken in the medical community. CureTour can additionally provide professional language translation services or interpreters to assist you during your stay.
What is the process for getting a medical visa to India?
CureTour assists you with the visa application process, providing you with the necessary documents and guidance to obtain a medical visa. Once you finalize the hospital, we can help you with the “Invitation Letter” required to apply for medical visa to India.
How long will I need to stay in India outside hospital for my treatment?
The duration of your stay outside hospital will depend on the required recovery period and the need for any in-person follow up or physical examination by the doctor. This usually ranges from 5-10 days post hospital discharge. This can be discussed with the doctor.
How do I handle post-treatment follow-ups once I return to my home country?
CureTour can coordinate with your local healthcare providers to ensure you receive necessary follow-up care. We also offer virtual consultations with Indian doctors for continuous monitoring.
Can I bring a companion, and what are their arrangements?
Yes, you can bring up to 2 family members or friends as companion. CureTour can arrange for accommodation and any necessary logistics to ensure their comfort during your stay in India.
How to choose the right hospital and doctor for my treatment?
CureTour have partnerships with top hospitals and experienced doctors. We can provide you with detailed profiles of hospitals and doctors, including their qualifications, specialties, and patient reviews. We would be happy to clear all your doubts to help choose a doctor
How do I know if the hospitals in India are accredited and up to international standards?
CureTour can help you with the accreditation details at anytime. We only deal with the hospitals in India that are accredited by international organizations such as Joint Commission International (JCI) and the National Accreditation Board for Hospitals & Healthcare Providers (NABH).
What does the medical tourism package include?
Packages typically include consultation with doctors, treatment costs, hospital stay, airport transfers, and sometimes even local sightseeing. CureTour clearly outlines the inclusion in the package and additional charges if any in the quotation provided to the patients. The packages can be customized based on the specific needs
How long will I need to stay in the hospital for my treatment?
The duration of your stay will depend on the type of treatment and the required recovery period. Usually the hospital stay lasts for minimum of 2 days and can go till 5 days for some procedures.
What are the pre- and post-treatment requirements?
Each treatment has specific pre- and post-treatment requirements. Prior to the medical procedure, doctors may suggest some diagnostic test and blood work to be done, this may need some basic food regulation or medication controls. Post treatment, the hospital will counsel you with the care needed post surgery. This largely varies on the type of surgery
What are the payment options, and is insurance accepted?
Most hospitals has flexibility to accept international credit cards and wire transfers. Some treatments might be covered by international health insurance, but it’s important to confirm with both the hospital and your insurance provider in advance. Patients need to pay the hospital bill directly to the hospital, not the CureTour.
Check the below topics for more details
Pre-Treatment Stage
How do I start the process of medical tourism?
To begin your journey with us, simply contact us via our web form, email, or phone mentioned on our Contact page. Provide us with your medical records and a brief description of your condition that will help the doctor to assess your condition. Our team will review your information and schedule a consultation to discuss your treatment needs and preferences in detail.
Will i be charged for the Quotation?
CureTour doesn’t charge anything for the initial consultation and to provide the quotation. We are happy to educate you on the treatment procedure in India
What documents do I need to provide for an initial consultation?
For an initial consultation, just provide your recent medical records, diagnostic reports if any, a copy of your passport, and any history of previous treatments. These documents help our doctors to accurately assess your condition and to recommend the best treatment plan.
How long does it take to get a treatment plan and cost estimate?
Once we receive your medical information, it typically takes about 3-7 business days to prepare a detailed treatment plan and cost estimate. We work with our network of hospitals and specialists to ensure you receive the best options tailored to your needs.
How do i handle communication with CureTour?
Each case will be having a dedicated case manager who will coordinate all the communication and liaison between the patient and the hospital/doctor like arranging the consolations, booking slots for lab tests, coordinating surgery requirements etc. The case manager will oversee all your requirements until you successfully recover and fly back home.
What are the payment terms and conditions?
Most hospitals accepts international cards and wire transfer. Payment terms of the hospital vary by hospital and treatment type. Generally, a portion of the payment is required upfront by hospital to secure your treatment slot, with the remaining balance payable upon completion of specific treatment stages. This payments will be made directly to the hospital. Detailed terms and conditions will be provided with your treatment plan.
How do I ensure the privacy and confidentiality of my medical information?
We take your privacy very seriously and adhere to international standards for data protection. All medical records and personal information are handled with strict confidentiality and shared only with authorized medical professionals involved in your care.
Travel and Accommodation
What are the best travel options to India for medical treatment?
We can help you find the most convenient flights and routes to India from your home country. Major Indian cities like Delhi, Mumbai, Bangalore, Hyderabad and Chennai have well-connected major international airports. We also provide assistance with free airport pickups and transfers to your accommodation or hospital.
Are there special travel arrangements for patients with mobility issues or other special needs?
Yes, CureTour can make special arrangements for patients with mobility issues or special needs. This includes wheelchair assistance at airports, ambulance services with special equipments, customized transportation, and accessible accommodations to ensure your comfort throughout the journey.
What type of accommodation will be provided for me and my companion?
We offer a range of accommodation options to suit your budget and preferences. This includes budget hotels, serviced apartments, Guest houses, premium and luxury hotels located close to the hospitals. All our partner accommodations are checked for quality and comfort, ensuring a pleasant stay for you and your companion.
Treatment and Hospital Stay
What should I expect during my initial consultation in India?
During your initial consultation, you will meet with your doctor to discuss your diagnosis and treatment plan. You may undergo additional lab work or diagnostic tests as needed. Our team will ensure you understand every aspect of your treatment and answer any questions you may have.
What facilities and amenities are available at the hospital?
All our partner hospitals are equipped with state-of-the-art facilities and amenities, including private rooms, Wi-Fi, international cuisine, and concierge services. Additionally, many hospitals have dedicated international patient care teams to assist you with any needs during your stay.
Can I get a second opinion on my diagnosis and treatment plan?
Absolutely. We encourage our patients to feel fully confident in their treatment decisions. If you wish to take a second opinion, we can arrange consultations with any other top specialists within our network.
What should I bring with me to the hospital?
You should bring along your essential medical documents, any regular medications, comfortable clothing, personal hygiene items, and electronic devices for communication and entertainment. We will provide a detailed checklist of items to help you prepare for your Cure Tour. We can additionally arrange any special requests you may have to make your stay comfortable.
Post-Treatment and Recovery
What post-surgery care and rehabilitation services are available?
Post-treatment care and rehabilitation services vary depending on your treatment. Services may include physiotherapy, regular follow-up consultations, dietary counseling, and home healthcare services. Our dedicated case manager will coordinate all aspects of your post-treatment care to ensure you have a smooth recovery.
How will my recovery be monitored?
Your recovery will be closely monitored through regular follow-ups with your treating doctor. Depending on your condition, this may include in-person visits, tele-medicine consultations, and periodic check-ups. We ensure continuous communication between you and your healthcare team.
What if I experience complications after returning home?
In the unlikely event of complications after returning home, please contact us immediately. We will arrange virtual consultations with your Indian doctors and coordinate with your local healthcare providers to manage your condition efficiently
Return and Follow-Up
Are there any travel restrictions after my treatment?
Travel restrictions depend on your treatment and recovery status. Your doctor will provide detailed travel guidelines, including any precautions or restrictions to ensure a safe journey home.
How do I manage follow-up appointments once I am back home?
We facilitate follow-up appointments through telemedicine services. Our team will help schedule these virtual consultations and coordinate with your local healthcare providers for any necessary tests or treatments.
Will I receive a detailed medical report to share with my home country doctors?
Yes, you will receive a comprehensive medical report, discharge summary, including all diagnostic results, treatment details, and follow-up care instructions. This report can be shared with your doctors back home to ensure continuity of care.
General Concerns
What are the legal and ethical standards for medical treatment in India?
Indian hospitals adhere to stringent legal and ethical standards, regulated by the Medical Council of India and other relevant authorities. All our partner hospitals are internationally accredited by organizations like Joint Commission International (JCI) and the National Accreditation Board for Hospitals & Healthcare Providers (NABH). We strictly monitor the quality standards and take our patient feedback seriously.
How do I handle cultural differences and adjust to the environment in India?
We provide cultural orientation and support to help you adjust to the Indian environment. This includes information on local customs, language assistance, and tips for daily living. Our team is highly empathetic and always available to assist you with any concerns.
What recreational activities or tourist attractions can I explore during my stay?
Depending on your health status and doctor’s approval, you can explore local tourist attractions, cultural heritage sites, and more. India offers a rich cultural experience with historical landmarks, vibrant flee markets, and natural beauty. We can help arrange safe and enjoyable excursions tailored to your interests and recovery plan.